RHEL Desktop
Red Hat Enterprise Linux Desktop
21 July 2009
Red Hat Enterprise Linux Desktop
Basic SubscriptionWeb support, 2 business day response, unlimited incidents
For detailed information on included support and scope of coverage, see
Red Hat's Service Level Agreements
Red Hat Desktop features (general)
- Download ISOs: OS, source, and documentation ISO images
- Includes Red Hat Network Management and Provisioning modules
- Product Updates and Upgrades
- Optional installation and documentation media (CDs and DVDs)
- Supports X86 32-bit and 64-bit systems
- Includes full suite of desktop and personal productivity applications
- Supported by leading ISV applications
- Certified on leading OEM hardware
- Covered under the Open Source Assurance program
| Product Features (option specific) | None | Multi OS | Workstation | Workstation + Multi OS |
|---|---|---|---|---|
| Maximum CPU processor sockets supported * | 1 | 1 | 2 | 2 |
| Maximum memory supported | 4GB | 4GB | Unlimited | Unlimited |
| Includes virtualization support | No | Yes - up to 4 guests | No | Yes |
| Includes open source server applications (e.g. Apache, Samba, NFS), supported for use in workgroup deployments | No | No | Yes | Yes |
* A CPU processor socket refers to a physical processor connection point in a desktop system. A socket may contain a multi-core and/or hyperthreading processor (CPU). Note that the socket capacity refers to the maximum number of processors that the desktop system can be configured with, not the actual number. Consequently a desktop system can be upgraded with additional processors with no change in subscription.
Red Hat Enterprise Linux products are based on the same core kernel, libraries, and utilities, and also share the same major package sets. However, because Red Hat Enterprise Linux Desktop is not designed for use in server environments, there are some differences between family members in terms of their server package sets.
Packages that are not included in Red Hat Enterprise Linux Desktop include: amanda-server, arptables_jf, bind, caching-nameserver, dhcp, freeradius, inews, inn, krb5-server, netdump-server, openldap-servers, pxe, quagga, radvd, rarpd, redhat-config-bind, redhat-config-netboot, tftp-server, tux, vsftpd, and ypserv.
Support
| Support Option | Support Hours and Response Times |
|---|---|
| Basic (Web support) |
North America: 9-9 ET M-F, Global: 9-5 GMT/CET M-F Web-based comprehensive support * 2 business day response Unlimited incidents Red Hat Network Update ** |
| Standard (Phone/web support) |
North America: 9-9 ET M-F, Global: 9-5 GMT/CET M-F 1 hour critical incident response (4 hour normal) Unlimited incidents Red Hat Network Update ** |
| Help Desk Escalation subscription (requires 50 systems minimum) |
North America: 9-9 ET M-F, Global: 9-5 GMT/CET M-F Web-based and phone-based comprehensive support * 12x5 phone support 1 hour critical incident response (4 hour normal) Unlimited incidents Red Hat Network Update ** Two Help Desk contacts for 50 desktops, increasing with volume (refer to SLA for details) |
* Red Hat Enterprise Linux Desktop products are only supported for use as single user systems. Included server applications are supported for use in workgroup (local, departmental) environments only.
** Red Hat Network Update Module, a service that provides access to an intuitive graphical interface for managing system updates and errata, priority errata email notifications, dependency checking, and optional auto-update..
Benefits
Reliability, value, performance and flexibility.
Functionality Improvements- The latest application updates
- Improved developer tools and network management
- Upgraded support options for laptop, peripherals, and printing
- Modernized look and feel
- Easier to use interface
- Improved internationalization and localization
- Simple, rapidly-deployable system administration
- Ability to easily manage complex, geographically dispersed desktop deployments from a single console
- Enhanced Stateless Linux
- Single sign-on, and more control with user profile management
- A layered defense approach to defend your system against external and internal attacks - from application, to chipset, to kernel-level security
- virtualization for up to 4 virtualized guest environments
- Full suite of Red hat Enterprise Linux Server applications
- Designed for work group enviornments, ideal for Design Engineering, CAD/CAM
- RH033
March 22, 2010(10:00) - March 26, 2010 (10:00) - JB336- JBoss Application Administrator
March 23, 2010(10:00) - March 26, 2010 (10:00) - RH253
March 29, 2010(10:00) - April 01, 2010 (10:00) - RH133
April 12, 2010(10:00) - April 16, 2010 (11:00) - RH202
April 16, 2010 (09:00 - 11:00)
